2021 Trends in Customer Engagement and Experience

This post is part of G2’s 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2’s chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

Local SEO Guide for 2021

Search is an integral part of the buyer’s journey. When a person searches for a product or a service, they would initially search for a business that provides it near them. In fact, 46% of Google searches are looking for local information and 97% of search engine users search for local businesses (Go-Gulf). These are…

2021 Trends in Customer Engagement and Experience

This post is part of G2’s 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2’s chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.