Customer service is making and breaking companies over the past two years as shopping moved online and consumers wanted more out of the traditional service companies were offering. Zingtree provides interactive contact center software that guides agents to the next best action so that they can cater to even the most discerning customer. To continue…
German telco Deutsche Telekom said it will install two new cell towers to support a 5G campus network at PCK refinery in the coming months. The telco noted that the connection to a redundant and secure power supply will guarantee 5G coverage for the employees. In the future, the 1,200 PCK Raffinerie employees and…
Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners. The business world has gone digital, especially since the Covid-19 pandemic struck. E-commerce grew by more than 18…
Mention Me, a platform to generate customer referrals, has raised a $25m Series B round, led by London’s Octopus Ventures. Eight Roads Ventures, the lead investor from the prior round, a $7 million Series A in a 2018, also participated. The London-based startup helps businesses turn referrals into a channel for acquiring customers, while also gathering data…
Gone are the days when ransomware operators were happy with encrypting files on-site and more or less discretely charged their victims money for a decryption key. What we commonly find now is encryption with the additional threat of leaking stolen data, generally called Double-Extortion (or, as we like to call it: Cyber Extortion or Cy-X).…
Vodafone has switched on the UK’s first live 5G Open RAN site as part of thousands it has planned. The groundbreaking site was delivered in partnership with Samsung, Wind River, Dell, Intel, Keysight Technologies, and Capgemini Engineering—proving the interoperability benefits of Open RAN. Here’s what each partner is delivering: Samsung: Virtualised Radio Access Network (vRAN)…
Vodafone has switched on the UK’s first live 5G Open RAN site as part of thousands it has planned. The groundbreaking site was delivered in partnership with Samsung, Wind River, Dell, Intel, Keysight Technologies, and Capgemini Engineering—proving the interoperability benefits of Open RAN. Here’s what each partner is delivering: Samsung: Virtualised Radio Access Network (vRAN)…
Vodafone has switched on the UK’s first live 5G Open RAN site as part of thousands it has planned. The groundbreaking site was delivered in partnership with Samsung, Wind River, Dell, Intel, Keysight Technologies, and Capgemini Engineering—proving the interoperability benefits of Open RAN. Here’s what each partner is delivering: Samsung: Virtualised Radio Access Network (vRAN)…
Perhaps this goes without saying, but the industry most impacted by the COVID-19 pandemic and its aftereffects—and most in need of digital transformation—is healthcare and its supply chain. This conversation will beseech a greater discussion on how the backlogs are creating a shortage of healthcare professionals and products depending on the regions impacted. A look…
If you’re prone to indoor allergies, you’ll need to know how to get rid of dust mites in the home quickly. Dust mites are tiny, microscopic pests that live in dusty areas around the home. They feed off dead skin flakes shed by people and pets every day (gross!), and multiply quickly. Trouble is, these…
