Ericsson adds IT-geared Cradelpoint CBRS offer to “broadest” private 5G portfolio

Ericsson has added a new IT-focused private cellular offering from US-based subsidiary Cradlepoint, acquired in late 2020, into its private 5G portfolio. Cradlepoint’s NetCloud Private Networks solution is said to be tailored to the needs of “lean IT-oriented enterprises”, including in the logistics, light manufacturing, government, large retail, healthcare and hospitality sectors. The product targets…

Twitter Denies Hacking Claims, Assures Leaked User Data Not from its System

Jan 12, 2023Ravie LakshmananData Security / Privacy Twitter on Wednesday said that its investigation found “no evidence” that users’ data sold online was obtained by exploiting any security vulnerabilities in its systems. “Based on information and intel analyzed to investigate the issue, there is no evidence that the data being sold online was obtained by…

How to automate global customer support

Most businesses rely on customer support to keep operations running smoothly. But, providing quality support can be time-consuming and expensive, especially when you have customers located around the world. Luckily, there are ways to automate and globalize your customer support operation, saving you both time and money.  In this blog post, we’ll explore how to…