Demand Grows for CCaaS Solutions

In the past, companies ran their contact centers using on-premises software systems. Maintaining consistently good customer service often required significant ongoing investment not only in the software itself but also in hardware like computers and servers—and that’s not even including the cost of staffing a customer-service center. Today, cloud-based customer service solutions are a natural…

The Best Movies on Disney+ Right Now (May 2021)

When you’re the streaming home of the entire Marvel Cinematic Universe and Star Wars franchises, that’s a pretty big deal. But streaming service Disney+ is also the best place to find the Pixar vault, a wide range of National Geographic documentaries, many Disney Channel films, and various movies released by the former 20th Century Fox…