The future of retail is personalised AI-driven customer ‘extra-periences’
Anil Gandharve, VP and head of Retail, CPG and Manufacturing at Mindtree, discusses why the future of retail lies in customer-centric artificial intelligence (AI), augmented reality (AR) and IoT. NEW CONNECTIONS An occasional series of vendor perspectives on the world of connected business – because it’s all about making new connections and starting new conversations. The…