2021 Trends in Customer Engagement and Experience

This post is part of G2’s 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2’s chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

Supply Chain Top 10 for Boards

January 12, 2021 Source: Grant Thornton From supply chain disruption to competitive advantage As companies pivot from the unprecedented supply chain disruptions of 2020, manufacturing industry leaders are taking a step back to reassess the impact and future implications of a tumultuous year. We see overly ambitious new product introductions choking supply chains while supply…

Nokia expands collaboration with Kalmar to offer new solutions for ports

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Name Domain Purpose Expiry Type YSC youtube.com YouTube session cookie. Session HTTP wpl_user_preference enterpriseiotinsights.com WP GDPR Cookie Consent Preferences 1 year HTTP PHPSESSID enterpriseiotinsights.com PHP…

Containment algorithms won’t stop super-intelligent AI, scientists warn

A team of computer scientists has used theoretical calculations to argue that algorithms could not control a super-intelligent AI. Their study addresses what Oxford philosopher Nick Bostrom calls the control problem: how do we ensure super-intelligence machines act in our interests? The researchers conceived of a theoretical containment algorithm that would resolve this problem by simulating the…

Warning — 5 New Trojanized Android Apps Spying On Users In Pakistan

Cybersecurity researchers took the wraps off a new spyware operation targeting users in Pakistan that leverages trojanized versions of legitimate Android apps to carry out covert surveillance and espionage. Designed to masquerade apps such as the Pakistan Citizen Portal, a Muslim prayer-clock app called Pakistan Salat Time, Mobile Packages Pakistan, Registered SIMs Checker, and TPL…

5G is ‘the platform that makes other innovations possible’

During the opening keynote of this year’s CES, Verizon CEO Hans Vestberg took the opportunity to hype 5G’s potential. 5G is “the platform that makes other innovations possible,” Vestberg said. Verizon made several announcements, including a collaboration between the company’s subsidiary Skyward and UPS Flight Forward. The companies are working together on delivery drones which…