One of the bigger developments in customer services has been the impact of social media — both as a place to vent frustration or praise (mostly frustration), and — especially over messaging apps — as a place for businesses to connect with their users. Now, customer support specialist Zendesk has made an acquisition so that…
India’s Ola, which has expanded to select international markets and set ambitious goals for its electric vehicles business, is struggling with selling food. So it is making major changes to its food business. The ride-hailing giant is pivoting Foodpanda, the Indian business of the food delivery startup it acquired in late 2017, to focus on…
Sulaiman al-Fahim Contributor Sulaiman al-Fahim is an international businessman based in Dubai with focuses on property management/real estate, cryptocurrency, and philanthropy. His company, Sulaiman Al-Fahim Holdings, is a global operator that facilitates transactions to develop properties in various areas of the world. He is also an advisor and partner at ADAB Solutions, a group dedicated…
In August of last year, Getaround scored $300 million from Softbank. Eight months later they handed that same amount to Drivy, a Parisian peer-to-peer car rental service that was Getaround’s ticket to tapping into European markets. Both companies shared similar visions for the future of car ownership, they were about the same size, both were…
Mozilla is currently rolling out Firefox version 67 on Windows, macOS and Linux. And the team is detailing a few changes in a blog post. With today’s new version, users should expect better performances across the board. Firefox is now better at loading essential content first and delaying non-essential scripts, not loading the auto-fill module…
The beauty of podcasting is that anyone can do it. It’s a rare medium that’s nearly as easy to make as it is to consume. And as such, no two people do it exactly the same way. There are a wealth of hardware and software solutions open to potential podcasters, so setups run the gamut…
Got a few thousand bucks and a good deal of engineering expertise? You’re in luck: Stanford students have created a quadrupedal robot platform called Doggo that you can build with off-the-shelf parts and a considerable amount of elbow grease. That’s better than the alternatives, which generally require a hundred grand and a government-sponsored lab. Due…
A conference dedicated to transportation and mobility wouldn’t be complete without hearing from Ford, the U.S. automaker with a storied 116-year history. We’re excited to announce that Ford CTO Ken Washington will participate in TechCrunch’s inaugural TC Sessions: Mobility, a one-day event on July 10, 2019 in San Jose, Calif., that’s bringing the best and brightest…
Robin Powered, a startup looking to help offices run better, has today announced the close of a $20 million Series B funding. The round was led by Tola Capital, with existing investors Accomplice and FirstMark participating in the round, along with a new strategic Allegion Ventures. Robin started as part of an agency called One…
Part of closely following tech is the often mistaken belief that newer, better technologies can help right some of the wrongs older ones caused in the first place. Behold the Wii and the Fitbit — two perfect examples of technologies designed to right some of technologies’ previous wrongs. It’s tricky because, in some cases, these…
