Chattermill, which uses AI to extract insights from customer experience data, raises $26M • TechCrunch

Chattermill, a platform that helps companies unlock insights by analyzing customer feedback data from across myriad digital channels, has raised $26 million in a Series B round of funding. Founded out of London in 2015, companies such as Uber and Amazon use Chattermill to unify all their customer data, integrating with social networks, customer feedback…

As demand for real estate VR booms, Founders Fund leads $16M round into Giraffe360 platform • TechCrunch

The property industry now requires high quality photographs, floor plans and virtual tours, so the industry for software providers in the space is booming. The whole are was accelerated during the pandemic when many property viewings migrated from physical to virtual, and this trend has continued to tick upwards. Players in the space include Walnut,…

Egypt’s SideUp raises $1.2M to grow its e-commerce support platform • TechCrunch

After four years operating primarily as a logistics marketplace, Egypt’s Voo has rebranded to SideUp and transformed its strategy to offer a complete spectrum of e-commerce support services, including payment gateways, API integration for shipping, warehousing, fulfillment, and advisory. The startup has also expanded to Saudi Arabia, where it will be headquartered henceforth, after raising…