The customer data platform (CDP) is the newest tool in the customer experience arsenal as big companies try to help customers deal with data coming from multiple channels. Today, Adobe announced the general availability of its CDP. The CDP is a like a central data warehouse for all the information you have on a single…
Yodel.io, an Austria-founded startup that’s developed a “digital receptionist” to help SMBs and other small teams handle in and outbound phone-calls, has picked up $1 million in “pre-seed” funding. It brings total funding to just over $1.8 million. Backing this round is EXF Alpha, the fund of the European Super Angels Club, and various other…
Big changes are afoot for Wire, an enterprise-focused end-to-end encrypted messaging app and service that advertises itself as “the most secure collaboration platform”. In February, Wire quietly raised $8.2 million from Morpheus Ventures and others, we’ve confirmed — the first funding amount it has ever disclosed — and alongside that external financing, it moved its…
We’re excited to announce a new Extra Crunch community perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk and located within the U.S. or Canada can receive a credit for six months of unlimited licenses for any combination of Zendesk Support, Talk, Chat, Guide and Sell products, for…
According to Nikkei, messaging app Line and Yahoo Japan are about to merge and form a single tech company. Despite the name, Yahoo Japan is currently 100% owned by Z Holdings, a company that is controlled by Japanese telecom company SoftBank (Yahoo Japan isn’t related with TechCrunch’s parent company Verizon Media). Line Corporation is owned…
Plum, the U.K.-based “AI assistant” to help you manage your money and save more, has raised $3 million in additional funding — money it plans to use for further growth, including European expansion. The London company has also quietly launched its app for Android phones, adding to an existing iOS app and Facebook Messenger chatbot.…
Electrification in the automotive industry isn’t just about consumer cars: There are plenty of commercial and specialist vehicles that are prime candidates for EVs, including in the healthcare industry. Take the new UCLA mobile surgical lab developed by Winnebago, for instance — it’s a zero-emission, all-electric vehicle that will move back and forth between two…
A federal court in Boston has ruled that the government is not allowed to search travelers’ phones or other electronic devices at the U.S. border without first having reasonable suspicion of a crime. That’s a significant victory for civil liberties advocates, who say the government’s own rules allowing its border agents to search electronic devices…
The Tech Workers Coalition and Gig Workers Rising are outside the company’s headquarters in San Francisco this morning in support of shoppers, who demand Instacart reinstate the $3 quality bonus, implement a 10% default tip and eliminate its service fees. Last week, Instacart got rid of the $3 quality bonus shortly after thousands of shoppers…
No one’s going to pay $380 for decent point-of-view video glasses and some trippy filters. But that’s kind of the point of Snapchat Spectacles 3. They’re merely a stepping stone towards true augmented reality eyewear — a public hardware beta for the Snap Lab R&D team that Apple and Facebook aren’t getting as they tinker…
