How to start a WhatsApp group

Welcome to TNW Basics, a collection of tips, guides, and advice on how to easily get the most out of your gadgets, apps, and other stuff. Quarantine, isolation, social distancing — no matter what the occasion for you to be apart from your nearest and dearest, it’s never easy. But luckily in this day and age…

Why every online store needs a customer service chatbot

In recent times, organizations have been competing with one another to implement chatbots for various reasons, including enhancing customer experience, streamlining processes, and fueling the demand for digital and innovative technologies. Cognitive technologies such as chatbots have become an apt candidate for end-use application as they have high automation feasibility, high potential of accuracy, low…