2021 Trends in Customer Engagement and Experience

This post is part of G2’s 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2’s chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

Local SEO Guide for 2021

Search is an integral part of the buyer’s journey. When a person searches for a product or a service, they would initially search for a business that provides it near them. In fact, 46% of Google searches are looking for local information and 97% of search engine users search for local businesses (Go-Gulf). These are…

Supply Chain Top 10 for Boards

January 12, 2021 Source: Grant Thornton From supply chain disruption to competitive advantage As companies pivot from the unprecedented supply chain disruptions of 2020, manufacturing industry leaders are taking a step back to reassess the impact and future implications of a tumultuous year. We see overly ambitious new product introductions choking supply chains while supply…