What Is Conversation Intelligence? (+Why It Matters for Maximum Sales)
Your phone calls with customers are your business’s greatest untapped resource.
Your phone calls with customers are your business’s greatest untapped resource.
Jessica spends 12 hours a day on the internet managing security for web assets and loves her macha tea
Last updated on August 9, 2019 at 10:11 am With the many changes, Google applies with recent broad core algorithm updates, it’s getting more difficult to rank using spammy tactics. It’s a no-brainer that people should wear white hats and ditch the black hats. Yes, Google’s algorithm is stricter now. If you want to rank,…
The Xiaomi Mi A3, the company’s latest Android One phone, is yet to arrive in India, but rumor has it that it’s doing just that on August 23 (thats two weeks from now). Unfortunately, the rumor didnt go as far as mentioning the price. The Mi A2 launched on August 8 last year as an…
Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines. This week we were helmed by Kate Clark and Alex Wilhelm, but those of you who love the show having guests on don’t despair. As we explain at the top, there’s a lot of folks coming on the…
Fitbit and Samsung have capitalized as well — can Google do the same? Brian Heater @bheater / 9 hours Last week Samsung and Fossil kicked off the week by announcing new smartwatches. On the same day. At the same time. From a brief moment, it felt like 2015 all over again, when the world of…
Amazon’s lead data regulator in Europe, Luxembourg’s National Commission for Data Protection, has raised privacy concerns about its use of manual human reviews of Alexa AI voice assistant recordings. A spokesman for the regulator confirmed in an email to TechCrunch it is discussing the matter with Amazon, adding: “At this stage, we cannot comment further…
Following battery issues and a single-alarm fire caused by improperly disposed of batteries in Washington, D.C., Skip has been given the green light to resume operations in Washington, D.C. and the surrounding areas of Alexandria and Arlington. The plan is to redeploy the scooters in the coming weeks. In June, a battery on one of…
Robocall-blocking apps promise to rid your life of spoofed and spam phone calls. But are they as trustworthy as they claim to be? One security researcher said many of these apps can violate your privacy as soon as they are opened. Dan Hastings, a senior security consultant cybersecurity firm NCC Group, analyzed some of the…
Robocall-blocking apps promise to rid your life of spoofed and spam phone calls. But are they as trustworthy as they claim to be? One security researcher said many of these apps can violate your privacy as soon as they are opened. Dan Hastings, a senior security consultant cybersecurity firm NCC Group, analyzed some of the…
Researchers at Zscaler ThreatLabZ have identified a new remote-access trojan (RAT) called Saefko, which retrieves Chrome browser history in a search for cryptocurrency-related activity The RAT, written in .NET and available for sale on the dark web, also looks for information relating to other activities involving credit cards, business, social media, gaming, and online shopping. For context,…