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Going through comments would be a full time job for several people in a busy channel. Just think… If you can.
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They aren’t obligated to answer to comments. They are reviewers and we fans choose by our choice to follow them and support them. They deserve the support they get, simply the best web/app about tech.
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There are thousanda of comments coming in every second and they can’t answer all your questions. If you need help with something, search up your question online to see if there’s an answer there or post about it on a subreddit