Returnmates, now Sway, bags $19.5M Series A to manage e-commerce returns
Processing returns is a big job for retailers. Total returns for the industry amounted to $743 billion in merchandise in 2023, according to the National Retail Federation and Appriss Retail. Retailers have tried making it easier for customers to return items. For example, Amazon partnered with Kohl’s and Target started accepting returns from your car.…