How to automate global customer support

Most businesses rely on customer support to keep operations running smoothly. But, providing quality support can be time-consuming and expensive, especially when you have customers located around the world. Luckily, there are ways to automate and globalize your customer support operation, saving you both time and money.  In this blog post, we’ll explore how to…

How to automate global customer support

Most businesses rely on customer support to keep operations running smoothly. But, providing quality support can be time-consuming and expensive, especially when you have customers located around the world. Luckily, there are ways to automate and globalize your customer support operation, saving you both time and money.  In this blog post, we’ll explore how to…

Qualcomm announces Snapdragon Satellite for Android, and it’s not just for emergencies

Apple introduced emergency satellite connectivity with its iPhone 14 models last fall, and obviously Android devices couldn’t be far behind. Today at CES Qualcomm announced Snapdragon Satellite, a two-way satellite messaging service that will be available on “next-generation premium Android smartphones”. This is made possible through a partnership with Iridium, which operates a 66-strong Low…